FAQ

When will P1 ship internationally?

We have plans to ship internationally once we have established our production line and completed homologation for respective markets. If you are a distributor in another market, please reach out to hello@infinitemachine.com.

Will there be opportunities for me to see P1 in the real world?

We plan to tour major cities around the world over the coming year and showcase P1. Follow us on social media for updates as we share our plans.

Do you need a motorcycle license?

No. P1 includes two drive modes: Mode 1 has a 35mph limit and can be used without a motorcycle license. Mode 2 goes up to 55mph and requires a motorcycle license.

Is my deposit refundable?

Yes, deposits are fully refundable until shipment. Contact support@infinitemachine.com if you would like to cancel your order.

Can I test ride P1 before purchasing?

We don’t offer test rides, but we open visits to our Brooklyn showroom from time to time. Please reach out to hello@infinitemachine.com for more info.

What warranty coverage does P1 come with?

P1 comes with a 2-year limited warranty, covering manufacturing related issues.

Is P1 street legal?

Yes, P1 will be street legal and plated. Registration information will be shared before vehicle delivery.

Are there financing options available for purchasing P1?

Yes, financing options will be shared with customers before orders are shipped.

Will there be a commercial version available?

Yes, for commercial opportunities please reach out to hello@infinitemachine.com.

Will the design of P1 change as it enters production?

There will be slight design improvements in our final production build. Every change we make it designed to ensure reliability, quality, and performance.

How long does it take to fully charge the batteries?

Charging time can vary, but on average it takes about 4-6 hours to fully charge P1’s battery system.

What is the maximum speed of P1?

P1 has a top speed of 55 mph in Performance Mode.

How does the modular system work?

P1’s rear modular system allows for customization and the addition of different modules like storage, rack, speaker, and trailer for a tailored riding experience. Modules can easily be added and removed. Both first party and third party modules will be offered.

Can I order modules?

We’re not yet taking orders for modules, but we have showcased some of the modules in development. We will open modules for purchase in the coming months.

Can I make my own modules?

Yes, we will be open the Infinite Machine mounting system to allow people and companies to design and build their own modules.

What smart features does P1 offer?

P1 comes with smart features like wireless CarPlay, a dedicated app for vehicle management, remote unlock, theft prevention, location tracking, and front and rear cameras.

Is P1 suitable for all weather conditions?

P1 is designed and engineered for year-round city driving, but it is not suited for intense rains, snow, or off road conditions.

What are the theft prevention features on P1?

Theft prevention features include light flickering, a siren alarm, and motor lock when unauthorized tampering is detected, along with GPS tracking.

How do I charge P1?

P1’s batteries are easily removable and can be charged using a standard outlet. The vehicle also has a charging port for direct charging from an electrical outlet.

Are there any accessories available for P1?

There will be many accessories available for P1 in the future.

What is the life expectancy of P1's battery?

The life expectancy of P1's battery is around 5-7 years depending on usage and maintenance.

What materials are used in the construction of P1?

P1 is constructed using high-quality materials like aluminum, steel, and reinforced plastics for durability and lightweight performance.

How do I keep my P1 clean and well-maintained?

Keeping your P1 clean is simple; use a damp cloth to wipe down the frame.

How do I contact customer support for assistance?

Contact customer support via email at support@infinitemachine.com.

How can I stay updated on the latest news and updates from Infinite Machine?

Stay updated on the latest news and updates by subscribing to our newsletter, or following us on Instagram, Youtube, X, or Threads.

How can I share ideas with the Infinite Machine team?

Email us at hello@infinitemachine.com with your ideas!

For inquiries contact support@infinitemachine.com